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Switch Sage Intacct Partner

Keep your system, change your support.

Switching Partner Is Not a Reimplementation

You can change your Sage Intacct partner without reimplementing. Your system, data and setup stay exactly as they are; only your support partner changes. Acuity24 tells Sage about the switch, takes over access with your authorisation and reviews your setup, so nothing is lost in the handover.

What stays the same when you switch:
  • Your Sage Intacct system and modules
  • Your data and full transaction history
  • Your configuration, reports and dashboards
  • Your users, roles and permissions
  • Your integrations with other systems
Talk to a Sage Intacct Expert
The Acuity24 Transition Process

How Does a Sage Intacct Partner Handover Work?

Four stages, planned around your month-end. We handle the admin with Sage and your current partner.

01
Discovery & Audit
We review your modules, configuration, reporting, integrations, user roles and open issues. You get a clear view of what works, what doesn't and what we will fix first.
02
Handover & Transfer
We tell Sage about the change, and you send your current partner a short email authorising access. We then secure admin access, document your processes and take on open tickets.
03
Stabilisation
Before improving anything, we stabilise. Recurring issues are fixed at the root, workarounds are removed, and controls are tightened, so month-end keeps running smoothly.
04
Optimisation & Support
Once Intacct is stable, we focus on outcomes: faster reporting, clearer dashboards, smarter approvals and more automation, all backed by fixed-price unlimited support.
Start Your Transition Now
Before you switch

What to Check Before Changing Partner

Start with your current support agreement. Note the renewal date and notice period; if you are partway through a long-term contract, you may need to agree an early release.

Then gather what your new partner will need:

  • Admin access to Sage Intacct

  • Details of your modules and configuration

  • Your reporting and dashboard setup

  • User roles and permissions

  • Integration details

  • Your support history and any open tickets
Intacct performance chart example
Recognising the warning signs

Why Businesses Switch Sage Intacct Partners

Most businesses don't switch because of Sage Intacct. They switch because of the support around it. Acuity24 is an award-winning Sage partner with nearly 30 years' experience, and our fixed-price unlimited support means issues get fixed properly, with no surprise bills.
A Sage Intacct Partner Success Story

Correlation Risk Partners

A Sage Intacct Upgrade Led by the Right Partner

Correlation Risk Partners didn’t just need a new finance system, they needed a partner to take ownership of a high-control, reporting-led move from Sage 300 to Sage Intacct.

Acuity24 led the upgrade end-to-end, reducing reliance on spreadsheets, automating inter-company recharging, and enabling faster in-house reporting with real-time visibility. The result: a quicker month-end close, fewer manual workarounds, stronger compliance readiness including Making Tax Digital, and a Sage Intacct environment built to scale as new entities are added.

How Acuity24 made the difference

  • Owned planning, delivery, training, and go-live support
  • Rebuilt reporting to cut consolidation time by over 50%
  • Automated recharging and invoice creation
  • Enabled cloud-based, real-time access and visibility
  • Stabilised the environment for ongoing optimisation and growth
Ready to Switch Without the Disruption?
Talk to a Sage Intacct expert about your setup and get a clear handover plan.

Switching Sage INTACCT Partner FAQs

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