This Cookie Policy was last updated on May 20, 2025 and applies to citizens and legal permanent residents of the United Kingdom.
1. Introduction
Our website, https://acuity24.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
5.4 Social media
On our website, we have included content from Facebook, Twitter, LinkedIn and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter, LinkedIn and Instagram. This content is embedded with code derived from Facebook, Twitter, LinkedIn and Instagram and places cookies. This content might store and process certain information for personalized advertising.
Facebook, Twitter, LinkedIn and Instagram are located in the United States.
6. Placed cookies
Usage
We use CallRail for call tracking. Read more
Purpose pending investigation
1 year
persistent
persistent
Provide call tracking
1 year
1 year
Usage
We use Elementor for content creation. Read more
Sharing data
This data is not shared with third parties.
Statistics (anonymous)
persistent
Store performed actions on the website
Usage
We use WooCommerce for webshop management. Read more
Sharing data
This data is not shared with third parties.
Functional
session
Store items in shopping cart
Purpose pending investigation
Usage
We use WordPress for website development. Read more
Sharing data
This data is not shared with third parties.
Functional
persistent
Store user preferences
session
Store browser details
persistent
Store user preferences
1 year
Store user preferences
session
Read if cookies can be placed
session
Store language settings
persistent
Store logged in users
Usage
We use Google Analytics for website statistics. Read more
Statistics
2 years
Store and count pageviews
1 year
Store and count pageviews
Usage
We use Complianz for cookie consent management. Read more
Functional
365 days
Store cookie consent preferences
365 days
Store accepted cookie policy ID
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store if the cookie banner has been dismissed
365 days
Store cookie consent preferences
Usage
We use Microsoft Clarity for heat maps and screen recordings. Read more
Marketing
1 year
Store a unique user ID
1 year
Store and track visits across websites
Usage
We use Bing Ads for advertising. Read more
Marketing
13 months
Store and track visits across websites
Usage
We use Google Adsense for showing advertisements. Read more
Marketing
persistent
Store and track conversions
persistent
Provide ad delivery or retargeting
Usage
We use LiteSpeed for website hosting. Read more
Sharing data
This data is not shared with third parties.
Functional
2 days
Provide the prevention of cached pages
Usage
We use Adobe Fonts for display of webfonts. Read more
Marketing
expires immediately
Read user IP address
Usage
We use YouTube for video display. Read more
Marketing
session
Store location data
6 months
Provide ad delivery or retargeting
session
Store and track interaction
8 months
Store user preferences
Usage
We use Facebook for display of recent social posts and/or social share buttons. Read more
Marketing
2 years
Store last visit
1 year
Store account details
3 months
Store a unique session ID
3 months
Provide ad delivery or retargeting
90 days
Store logged in users
3 months
Store and track visits across websites
2 years
Provide fraud prevention
30 days
Store a unique user ID
2 years
Store browser details
1 year
Store account details
Functional
1 week
Read screen resolution
90 days
Provide fraud prevention
session
Store and track if the browser tab is active
Usage
We use Twitter for display of recent social posts and/or social share buttons. Read more
Functional
persistent
Provide load balancing functionality
Marketing
persistent
Store if the user has seen embedded content
Usage
We use LinkedIn for display of recent social posts and/or social share buttons. Read more
Functional
session
Provide load balancing functionality
6 months
Store cookie consent preferences
10 years
Store privacy preferences
Marketing
30 days
Store and track visits across websites
90 days
Store and track a visitor’s identity
1 month
Provide ad delivery or retargeting
90 days
Store and track a visitor’s identity
30 days
Provide ad delivery or retargeting
Statistics
30 days
Store and track a visitor’s identity
30 days
Store and track visits across websites
Preferences
1 year
Store if a message has been shown
1 year
Store browser details
1 day
Provide load balancing functionality
1 year
Store logged in users
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
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e_event-tracker
brx_state_colorPalette
brx_builder_dynamic_data_active_groups
brx_active_window
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brx_state_globalVariables
brx_state_themeStyles
brx_state_components
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marker_id_678e23e8bbef88ad1d4ad3ef
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cmplz_consent_mode
365 days
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wow.anonymousId
twk_uuid_668fce047a36f5aaec971db3
cmplz_rt_consented_services
365 days
cmplz_rt_policy_id
365 days
cmplz_rt_marketing
365 days
cmplz_rt_statistics
365 days
cmplz_rt_preferences
365 days
cmplz_rt_functional
365 days
cmplz_rt_banner-status
365 days
first_session
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wow_anonymousId
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cmplz_user_data
365 days
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WP_DATA_USER_5
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previousNav
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twk_idm_key
TawkConnectionTime
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WP_DATA_USER_7
WP_DATA_USER_6
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cmplz_rt_saved_services
365 days
cmplz_rt_saved_categories
365 days
cmplz_rt_id
365 days
vv_visitor_id
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brx_builder_structure_width
brx_builder_global_variables_active_categories
WP_DATA_USER_8
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7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Acuity Solutions Ltd
Kemp House, 124 City Rd, London EC1V 2NX
United Kingdom
Website: https://acuity24.com
Email: marketing@ex.comacuity24.com
Phone number: +44 (0)1932 237110
This Cookie Policy was synchronised with cookiedatabase.org on August 29, 2025.
