Courier Integration

Overview

Integrate deliveries with leading courier services using Microsoft Power Automate. Enhance customer experience by providing real-time tracking capabilities directly from your Sage system. 

Common Challenges

Tracking deliveries manually is time-intensive and error-prone, with limited visibility into delivery statuses. Common challenges include:

  • Manual Tracking Issues: Without automation, tracking deliveries becomes cumbersome and error-prone, leading to potential miscommunication with customers. 
  • Time-Consuming Processes: Manually inputting delivery details and tracking information consumes valuable staff time that could be better utilised elsewhere. 
  • Increased Risk of Errors: Manual data entry increases the likelihood of mistakes, which can affect delivery accuracy and customer satisfaction. 
  • Limited Visibility: Without integrated systems, it is challenging to gain real-time insights into delivery status, making it difficult to manage customer expectations. 

 

The Solution

Our Courier Integration seamlessly integrates with DPD, DHL and UPS allowing automatic data transfer and real-time updates.

Key Features include: 

  • Seamless integration with DPD, DHL, and UPS. 
  • Automatic data transfer of delivery details. 
  • Real-time tracking updates accessible to customers. 

 

Benefits

Key Benefits include:

  • Enhanced Customer Satisfaction: Customers receive timely tracking information, allowing them to stay informed about their deliveries. 
  • Operational Efficiency: Reduces the time and effort spent on manual data entry and tracking, freeing up resources for other tasks. 
  • Improved Accuracy: Minimises errors associated with manual entries and enhances data integrity. 
  • Streamlined Processes: Automates the delivery process from order to dispatch, improving overall workflow. 

Interested in adding Courier Integration?

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