Lowmoor Nursing Home Case Study
With two busy care homes to run, Lowmoor Nursing Home’s finance team were becoming overwhelmed with repetitive manual tasks. Cash flow visibility was also proving a challenge, prompting their decision to upgrade their financial management system from Sage 50.
Having used and loved Sage products for a long time, Lowmoor’s Finance Manager was keen to stay within the Sage family, which made cloud-native Sage Intacct the clear choice.
Sage recommended Acuity24 as a Sage Intacct Partner, with the successful implementation taking place under our Rapid Onboarding Process completed in just 24 days.
Read the full Case Study to explore their experience of the implementation process, and the welcome improvements in efficiency they’ve experienced since starting to use Intacct:
The Challenge
With two care homes and Management Accounts to manage, repetitive, time-consuming manual tasks were overwhelming the finance team and draining their focus. Cash flow visibility and debt management were also challenging, leading Lowmoor to assess their options for a more comprehensive financial management solution.
They needed a solution that offered:
- Workflow automation to save time, reduce the risk of manual errors and improve efficiency.
- Streamlined banking processes, to aid in debt management and improve cash-flow visibility.
- Reduced IT and operating costs via a cloud-based system as opposed to on-premises solutions.
- Real-time reporting to help meet tight deadlines.
The Solution
Having used Sage for over 30 years, Finance Manager, Jane was keen to continue using a Sage product as the experience had been so positive and served them well. Sage Intacct was a natural progression from Sage 50, as it offered specific benefits they were looking for, including:
- Streamlining workflows through automation.
- Access to live data for variance analysis and a faster month end close.
- Lower operating and IT costs as Intacct is fully cloud-based with no upgrade or maintenance costs.
Working with Acuity24; Full Intacct Implementation in just 24 Days
Having been recommended as a Sage Intacct Partner by Sage, Lowmoor chose Acuity24 to implement Intacct and manage the migration process.
Lowmoor’s migration was part of Acuity24’s rapid onboarding process, which is designed to deliver a fuss-free migration to Sage Intacct in just 24 days. The implementation is conducted in a way that enables customers to adopt and on-board Sage Intacct into the business with full training and support throughout and to begin reaping the benefits of using Intacct without delay.
On their experience of working with Acuity24, Jane stated:
“The way they worked closely with me in understanding our accounting procedures and the complex spreadsheets was out of this world and we could not praise them highly enough on this.”
The team particularly highlighted the following positive aspects of their Sage Intacct implementation with Acuity24:
- “Help in moving over data to the new system, allowing us to carry on with day-to-day tasks while the hand over was in progress.”
- “The team working closely with us to understand our accounting procedures and the complex spreadsheets we’d been using.”
Overall, Jane summarised the experience as
“Exceptional, amazing from start to finish…the communication was really good and nothing was too much trouble.”
The Results
A few months into using Sage Intacct, Lowmoor Nursing Home have identified numerous benefits, which they describe as:
- “The difference in producing AP and AR invoices has been amazing – an immense improvement.”
- “The complicated payroll journals (being a four-weekly payroll) have greatly improved with the memorised and recurring functions.”
- “In the old system every transaction needed to be keyed manually into Excel – now you just pick a date and the system instantly generates the financial report for you.”
We’re so pleased Lowmoor Nursing Home are reaping the benefits of upgrading to Sage Intacct with us and look forward to supporting Jane and the team into the future!
Is Sage Intacct Right for Your Nonprofit or Charity?
Interested in learning more about Sage Intacct for your organisation?
Acuity24 specialise in implementing Sage Intacct for charity and nonprofit organisations, with a strong understanding of the unique financial management and regulatory challenges you face (and how to tackle them).
Get in touch to find out more:
Explore our Resources including video tutorials, guides and more on Intacct’s features: Visit Resources Page
FAQs
How can care homes improve financial visibility across multiple locations?
Care homes can improve visibility by using cloud accounting systems that centralise data, automate reporting, and provide real-time insights across all sites.
What is the best accounting software for care homes managing multiple sites?
Cloud-based solutions like Sage Intacct are well suited to care providers needing multi-entity reporting, automation, and real-time financial control.
How do you reduce manual finance tasks in healthcare organisations?
Automation within modern accounting systems removes repetitive processes such as invoicing, reporting, and journal entries.
How quickly can Sage Intacct be implemented for a care organisation?
Sage Intacct can often be implemented in a matter of weeks using structured onboarding, depending on data complexity and system requirements.
What are the benefits of moving from Sage 50 to Sage Intacct?
Businesses gain automation, faster reporting, reduced manual input, improved accuracy, and lower reliance on spreadsheets.
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