Hankyu Hanshin Express Case Study
Hankyu Hanshin Express
International travel agent and freight forwarder, Hankyu Hanshin upgrade from Sage 50 to Sage X3 with impressive results.
The Company
Hankyu Hanshin Express International is not only a leading Japanese travel agent, they’re also one of the largest freight forwarders in Japan, holding customer service a number one priority. The European division has a presence in UK, Germany, The Netherlands, Belgium and France.
Hankyu Hanshin Express were looking at a cross company project to centralise all their IT infrastructure of which the accounting system forms part. The EMEA operations were all running autonomous and disparate finance and logistic systems which were unconnected.
The consolidation of EMEA accounts for reporting to Japan is a long and complicated procedure – reducing valuable resource time on this activity to get accurate results was identified as a key objective in this project.
Some of the countries were required to use a local statutory chart of accounts for reporting purposes – a need for a common company chart of accounts was also a key requirement in order to run all company reports from one system either separately or as part of a group.
The Objectives
- Consolidation of global accounts
- A common company chart of accounts
- Eliminate costly hardware and infrastructure maintenance across sites
- Compliance with European statutory legal & fiscal requirements
- Manage Inter-company transactions
- Centralise all systems
- Streamline multi-currency accounting and reporting
Does your business have similar challenges and objectives?
The solution
Sage X3 was the perfect fit to Hankyu Hanshin Express’s needs. It has enabled them to easily deploy a centralised system which can be accessed either by remote VPN or via the web. Each site can operate in their local languages, and currency, anywhere around the world while still complying with native legislation. Additionally there is the functionality to translate the screens into Japanese and report on the whole group in Japanese Yen.
The multiple General Ledger capability of X3 has allowed for multiple charts of accounts – making it easier to report locally and as a group enabling Hankyu Hanshin Express to aggregate ‘on the fly’ and rapidly reduce down time in creating the management reports.
Hankyu Hanshin Express were also looking to put in place business processes to drive efficiencies and Sage X3 has a number of ‘business enablers’ to achieve this. In addition to the accounting functions, Sage X3 offers a set of core enterprise-wide workflow management software features that has helped Hankyu Hanshin Express transform the business into a real-time, on demand organisation, responsive to customer needs. Our partnership with Hankyu Hanshin allowed us to drive Sage in exactly the way Hankyu Hanshin wanted to use the platform.
The results
Key project objectives have been achieved and delivered on time and within budget. Not only has the solution enabled Hankyu to report properly and more effectively it has enabled them to make informed decisions to support business growth and future plans for expansion.
The quick deployment time has also meant Hankyu can maximise their return on investment as early as possible and start to gain business benefit from a sound ERP solution in a very quick timeframe.
Having worked with Acuity since using the smaller Sage 50 product Hankyu have migrated through the Sage mid-market product portfolio as their business has grown. Seamless migration of data and trust in Sage products meant the move to Sage X3 was a natural progression for them. Jon Smerin, Project Manager commented:
“We are very, very happy with Acuity.”
How do global organisations manage finance across multiple countries?
By using ERP systems that support multi-currency, multi-language, and multi-entity operations.
What is the benefit of centralising financial systems across regions?
It improves consistency, reduces duplication, and enables faster group reporting.
Why is Sage X3 suitable for international businesses?
Sage X3 supports complex operations with multi-entity management, localisation, and scalable infrastructure.
How does Sage X3 handle multi-currency and multi-language requirements?
It allows businesses to operate in local currencies and languages while maintaining centralised reporting.
What are the key benefits of implementing Sage X3?
Improved efficiency, centralised data, streamlined processes, and better visibility across global operations.
What should companies consider before implementing Sage X3?
They should evaluate system complexity, integration needs, and long-term scalability requirements.
FAQ’s
What is professional services automation software?
Professional services automation software, also known as PSA software, is a solution designed to help service-based organisations manage projects, resources, time tracking, billing and financial reporting from a single platform. It streamlines operations and provides greater visibility into project performance and profitability.
What is PSA software and how does it work?
PSA software stands for Professional Services Automation software. It works by automating key business processes such as project management, resource allocation, timesheet tracking and invoicing. By bringing these workflows together, PSA software helps professional services firms improve operational efficiency and financial control.
What are the benefits of using PSA software for professional services firms?
There are many benefits of using PSA software. It helps firms manage resources more effectively, improve project delivery times and ensure accurate client billing. It also provides real time financial insights and improves decision making. By integrating with accounting and CRM systems, PSA software helps eliminate manual processes and reduces errors.
What is the best professional services automation software for growing firms?
Sage Intacct, delivered by Acuity24, is considered one of the best professional services automation software solutions for growing firms in consulting, IT services and other professional sectors. It offers advanced project accounting, time tracking, billing automation and real time financial reporting, all within a true cloud environment.
Is PSA software suitable for IT companies?
Yes. PSA software for IT companies is specifically designed to handle project-based billing, resource management and service delivery tracking. Sage Intacct helps IT service providers manage multiple projects, track billable hours and automate invoicing, making it an ideal solution for technology firms.
How does professional services automation software improve billing and revenue recognition?
PSA software helps automate billing schedules, track time and expenses accurately and manage different revenue recognition methods. This ensures that professional services firms invoice clients promptly and recognise revenue in line with accounting standards, reducing the risk of errors and improving cash flow.
I want to speak to a person, how do I call?
At Acuity24, we’re always just the other end of the phone. Should you at any point want to speak to a human, our phone number is 01932 237110. Otherwise, simply book a meeting and we will contact you.
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